top of page

Shipping & Exchange

SHIPPING

  • We ship within Singapore, for overseas shipping please contact 92770113.

  • Orders are processed in 1–2 business days

  • Delivery usually takes 2–4 business days

  • You’ll receive a tracking number once your order ships

  • Free shipping for orders over SGD 60

RETURNS & EXCHANGE

  • Returns accepted within 7 days of receiving your order

  • Items must be unopened, unused, and in original condition

  • Sale items are non-returnable

  • Email us at heybello.co@gmail.com with your order number, item(s), and reason for return

  • Return shipping is paid by the customer

  • We don’t offer direct exchanges — place a new order after returning

  • For damaged or wrong items, contact us within 48 hours with a photo

  • Refunds are processed to the original payment method (allow 5–7 business days)

  • Shipping fees are non-refundable

bottom of page